Support Magic Meerkat Malaysia Support Magic Meerkat Malaysia

Product Support

Magic Meerkat aims to consistently stay up to date to the latest versions of vMix and the current trends in technology to provide overall enhancements and improvements for your productions.

If you need help updating vMix, have questions about upgrading your hardwares or any other support enquiries, please submit a support ticket and we will be more than happy to assist.

However, to access our technical support, you must first register your Magic Meerkat machines and/or the control panels. So, click the Product Registration button above and it will redirect you to a Google Form that we have prepared for you.

Also, check out our list of frequently-asked questions from our community!

Got some non-support technical questions to ask? Fill up this form for us to contact you directly. Alternatively, you can also request for a free demo from us with the button next to the form. All demos are done either through a conference call or face-to-face if you’re from Malaysia.

Please note that we are generally working on Kuala Lumpur, Malaysia time zone! To clarify, that is GMT+8.